Reliable, Hard-working Employee

Personal Information View Full Detail
Name: Unhide
Email: Unhide
Phone: Unhide
Resides in: Alma, Missouri, United States
Languages: English
Date of Birth: N/A
Added Date: June 26, 2014
Education & Experience
Education Level: Associates Degree
Industry Experience: 4 years
Travel & Relocation
Willing to Travel: Yes
Willing to Relocate: Yes International
Areas of Expertise
Industry Sector Expertise Experience
Production Production Operator 4 years
Resume / CV
Career Summary / Objective:
Leonard W. Fitzwater Jr.
106 South Railroad Alma, MO 64001 (660) 641-0634

Summary of Qualifications

• Comp-TIA A+
• Work In Progress, Comp-TIA Sec+ Microsoft – Microsoft Certified Solutions Associate (MCSA) Windows Server 2008 AD; Windows Server 2008 Network Infrastructure; Server 2008 Server Administrator
• Government security clearances

Technical Skills:
• Windows Server 2008 planning, deploying, configuring and maintaining active directory
• Infrastructure, environment and objects.
• Windows 7 client support and domain integration.
• DHCP, WINS, RRAS, IPSEC, TCP/IP, Computer Troubleshooting, Cabling, Cisco 2811 router, Cisco 2950 and 3550 switches, basics in Cisco IOS 12.4, RIPv2, EIGRP, OSPF, network tools including Wireshark, SDM, and network and fiber cabling.
• 10 years experience providing outstanding customer service.
• Recognized by current and previous employers for communication and problem
• Solving skills with internal and external customers.

Technical Training

Centriq School of Information Technology, Leawood, KS

I.T. Administrator Program
• Installing and supporting Windows 7/2008 in virtual environment.
• Installing, configuring, managing, and maintaining hardware.
• IP and IP Routing; IPSec; DHCP; Remote Access.
• Configuring Domain Name Resolution, Network Connectivity; Installing and
• Deploying Windows Server 2008.
• AD DS; Domain Controllers; Sites and Replication; Domains and Forests.
• AD Group Policy; Managing Files; Backup; Managing Printers; File Servers. Monitoring Computers; Patch Management and Security; Certificate Services and Server Virtualization.
• Knowledge of Key Differences between Server 2003 and Server 2008.
• In depth knowledge of the following: Network protocols and devices; TCP/IP including sub-netting and CIDR notation.
• Self created hands on labs to enforce technical proficiency led by a Cisco Certified Systems Instructor.
• Professional IT Project Experience (virtualized and non-virtualized):
• Designed, planned, and implemented a Windows 7/2008 Enterprise domain structure for a corporation.


W.B. Young, Marshall, MO June 2013 to Present
Parts Manager/ Network Administrator
• Confirmed orders over the phone.
• Organized inventory and put orders together.
• Delivered orders in a timely manner.
• Helped manage the company’s server and personal computers. Helped with end user problems day to day, and also helped upgrade software and manage the exchange server.

Powertek, Kansas City, MO March 2013 to June 2013
Tier 3 Customer Support
• Experience with Remedy Ticket to pick up end user tickets and report development issues to the proper departments.
• Troubleshot network issues, exchange issues, server issues or pc issues over the phone.
• Read manuals and service reports to better understand how to troubleshoot problems and fix issues.

Mid Missouri Energy, Malta Bend, MO Oct. 2008 to February 2013
Production Manager
• Supervise 5-20 employees at a time, to make sure they complete tasks in a safe, timely manner.
• Operate the Pavilion operating system to control plant functions, such as valves and steam equipment.
• Reviewed employees on their performance, attitudes and attendance in the
• Workplace.
• Directed daily safety meetings to keep in compliance with OSHA standards. Coach the employees to make safe decisions in the workplace.
• Helped write P&IDs layouts.
• Implemented and wrote S.O.Ps.
• Analyzed trends to troubleshoot plant functions.

Joe Machens Ford, Columbia, MO May 2005 to Oct. 2008
Sales Consultant
• Assisted customers in finding the right vehicle, meeting their needs.
• Educated the customer's on new options as well as showed them how they
• Cold called new local businesses to create leads.
• Maintained existing client relationships.
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